Refund & Cancellation Policy
Effective: June 28, 2026 · Last updated: June 28, 2026
This Refund & Cancellation Policy explains how billing, cancellations, and refunds work for the FacturarMe software subscription provided by XZOND LLC d/b/a FacturarMe ("FacturarMe," "we," "us"). It supplements, and should be read together with, our Terms of Service.
1. Subscriptions and Billing
- FacturarMe is offered on paid subscription plans (currently Starter, Pro, and Business), each described on our pricing page. Starter is billed weekly; Pro and Business are billed monthly or annually.
- Subscriptions are billed in advance through our payment processor, Stripe, using the billing method you provide, and renew automatically for the same term until you cancel.
- Fees are exclusive of taxes, which you are responsible for where applicable.
2. Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period - you keep access to your paid features until that period ends, and you are not charged again afterward. There is no cancellation fee or penalty.
3. Refunds
Except where required by applicable law, subscription fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or features not used. If you believe you were charged in error, contact us within 30 days of the charge and we will review it in good faith.
4. Free Trials
Where a free trial is offered, its terms are shown at signup. To avoid being charged, cancel before the trial period ends. One free trial is available per customer.
5. How to Cancel
You can cancel from the billing settings inside your account, or by emailing support@facturarme.com from the address on your account. Email cancellations take effect once processed, no later than the end of the current billing period.
6. Contact Us
XZOND LLC d/b/a FacturarMe · 2095 W 76th Street, Suite 152, Hialeah, FL 33016 · Email: support@facturarme.com